We are committed for 100% client satisfaction and the refund policy is an integral part of that commitment. Our return policy is plain and easy-to-understand.
Money back guarantee is offered in case of:
- The ordered software is not available in full version
- Our team of customer care support fails to guide you during installation process
Money back guarantee is not offered when:
- Accidently you have purchased a wrong product. For example, you want to get license for the software for personal purpose but by mistake you have got it for commercial use
- Misdirected email (the email has gone to the wrong recipient)
- The activation date of the software has been bounced or fail to download the software in the given time period
- Miss-interpretation by clients while taking technical assistance from our technical support team
- The ordered product is damaged or destroyed due to your own fault or your computer problem (each returned product of us is verified to know that it is in the same condition that we have sent to you)
- Fail to return the product in the given time frame (return within 30 days for the date of purchase)
Don’t Forget to Evaluate Our Trial Version First
We are concerned about client satisfaction, therefore, we want to request each of our clients to enjoy the trial version opportunity before purchase. The facility is given to evaluate the efficiency of the software you would like to purchase.
(Note: Upgrading is possible but not downgrading. It means by mistake you have purchase the software with commercial license and you want to convert to personal license, it is not possible to degrade and refund.)